Testimonials of the Heart
“This letter is to highly recommend Nicole hall as a newborn Care Specialist. We were fortunate enough to hire Nicole when our scheduled NCS had a conflict. From the very first night , she proved to be exemplary. Not only is she extremely knowledgeable, but gentle and kind with our 4 month old son. She is always prompt, positive and patient, and our son was immediately comfortable with her.
Being a first time mom can be overwhelming, but Nicole was an invaluable support system and resource for our family. Nicole has a wealth of knowledge and experience in child care and has a way of sharing her knowledge without pushing her suggestions which we greatly appreciated. Not only did she aide us during the night, she is always willing to share her strategies and tips for the daytime such as scheduling, feeding, etc, and different ideas that might help solve a issue. For example our son was waking up repeatedly throughout the night and not finishing his bottles in the daytime, so we worked to structure our day time feedings and naps- and it worked!
Nicole really goes above and beyond for the families she works with. She would stay past the time we were officially paying her to help our son finish a bottle, show us how to clear his nose better when it was stuffy, or give us a little more time to get some sleep. Her work ethic on top of her warm and motherly demeanor is the reason I always felt comfortable with Nicole caring for our son.
One can immediately tell that Nicole is compassionate and genuine about childcare and any family would be fortunate to have her in their home. “
-Jennifer C., Los Angeles, CA, September 2019
“I hired Nicole to be a sleep trainer for my 5 month old infant. It was important that my son would be able to learn to sleep through the night without utilizing the “cry it out” method. I wanted to be able to sleep with the knowledge that someone was caring and nurturing him. Nicole was the perfect fit.
Overall, it was a very smooth and easy process. She sat and fed him throughout the night. She comforted him when he was upset, which enabled him to learn how to self soothe and sleep soundly. He likes her more than me! Whenever she walks into the room, he squirms and wriggles towards her. While this makes my momma’s heart sad, I am glad that I have a sleep trainer I can fully trust.
Without a doubt, I would highly recommend Nicole Hall as a sleep trainer. She is dependable, trustworthy, works well with infants and is caring and nurturing. It is obvious that she is comfortable and highly capable around infants. She has been a blessing to me and my son. I am sad to let her go!”
— Pam N., Scottsdale, AZ, June 2020
“Nicole Hall worked with my son for four months as a NCS. During her contracted time, Nicole proved to be knowledgeable, reliable, and above all else, caring and loving to my son and my 2 year old daughter. Upon hiring Nicole and 9 months into my pregnancy, our community was hit by a catastrophic fires and ultimately deadly mudslides. We were forced to evacuate our home and temporarily relocate out of state during a immensely stressful time late in a pregnancy. After the birth of our child, we moved back to California and into a new home where we had to evacuate three additional times out of precaution. Nicole was a tremendous asset to our family during this difficult time by being calm, flexible, and dependable.
Nicole has never missed a day of work. Nor has she ever asked to rearrange her work schedule to accommodate her needs. She has never shown up late and unlike any other caregiver I have ever worked with, shows up early each and every day. When my husband travels, she comes in even earlier just to help out. She has even pointed out hen I overpaid her when the mistake could have easily gone unnoticed.
It is clear that Nicole is very knowledgeable in her field and unlike most Newborn Care Specialist, shares a love for children of all ages. My toddler and baby light up when she walks into the house and even my dog likes to greet her each morning. Since day one, I have never had any concerns about the health and safety of my son in her hands. Although knowledge is something everyone can acquire, she cares for my son as if it were her own which is something that is rare and invaluable. Any family would be lucky to have her. “
— Lily P., Montecito, CA, June 2018
“I am honored to write this letter on behalf of Nicole Hall NCS, Nicole has extensive experience and specialized training in the care of newborns. She joined our household when our son was 5 weeks old and educated us on a variety of topics, including but not limited to soothing our baby with reflux, eat/play/sleep schedules as he developed over the months. Structuring our days to support night time routines, and sleep conditioning., guiding him to longer and deeper stretches of sleep.
We took comfort in knowing Nicole was creating and maintaining a safe environment for our son. She was well versed in the ins and outs on what to expect at each milestone, and was diligent in keeping a log(online in our case) so that everyone stayed on the same page. Bottle preparation, sanitizing devices and parts, probiotics, supplements, and/or medications on a schedule; even even accompanying us to well visits with the pediatrician, all became responsibilities she comfortably took on.
We have three other children, so during the pandemic, we had caregivers for each of them. Some of the caregivers were not comfortable coming into work, while others took days to recover, Nicole selfishly gave of herself, covering shifts even while risking exposure. She is the consummate professional; fully vested and reliable, even during difficult times.
During her tenure with us, she remained flexible(sometimes having to change shifts with little to no notice) reliable( as testified by her willingness to cover for nannies who called out due to covid) caring, loving, and able to work well with others. Nicole is a great communicator-able to anticipate hiccups ahead and bring them up/deal with them in a timely manner. She is also discreet, protecting our family’s privacy, never gossiping or judging us. Her wit and humor are sorely missed.
Nicole has moved on from us as our son has outgrown the newborn phase, but we know she will bring joy and fulfillment to other families fortunate enough to hire her. “
— Naomi S., Asheville, NC, September 2022